Support Contacts

Before requesting support please carefully consult the installation manual relevant for your installation. Please execute the the diagnostic steps found in the manual.

 

Email Support

All requests for support should include the following information where applicable:

  • Operating system versions
  • Dolphin Adapter card type
  • Dolphin switch type
  • Cluster configuration
  • Dolphin software package version
  • Output from scidiag / dxdiag

 

General support for DX, SCI, Dolphin Express or Dolphin SuperSockets related problems:
pci-support@dolphinics.com

Support for StarFabric products:
support@dolphinics.com